[OpsMgr 2007 R2] AVIcode or APM Advisor Report does not display correctly - KB2777793

 

Microsoft KB article

 

 

Consider the following scenarios:

Scenario 1:

• You Install System Center Operations Manager 2007 R2 with Avicode 5.7.
• You enable the IIS Dynamic Content Compressions feature on SEViewerDW

Scenario 2:

• You install System Center 2012 Operations Manager with Application Performance Monitor (APM).
• You have an IIS Application Request Routing (ARR) server between the Application Advisor console and System Center 2012 Operations Manager Reporting component.
• The Application Advisor console in System Center 2012 Operations Manager is accessed through the IIS ARR server.
• You enable IIS Dynamic Content Compressions feature on IIS ARR server.

In above scenarios, your Application Advisor reports display incorrectly with bad encoding. This issue occurs because the Application Advisor console does not support handling GZIP encoded content which is generated from Reporting Services. This behavior is by design. To resolve this issue, disable the IIS Dynamic Content Compressions feature (GZip encoding).

This posting is provided "AS IS" with no warranties.