1. Make sure that your agents, management servers, and gateways are running the latest Update Rollup (UR). At the time this article was written, the latest UR is UR2 for System Center 2012 Service Pack 1 (SP1) http://support.microsoft.com/kb/2802159
2. For System Center 2012 without SP1 the latest UR is UR3 http://support.microsoft.com/kb/2756127
3. All agents, management servers, and gateways should be running the latest version of the JET EDB hotfix for Windows.
For Windows 2008 R2 and for Windows 7: The latest version of the JET EDB hotfix for Windows is included in Service Pack 1 (SP) for these operating systems.
For Windows 2008 and for Windows Vista:Install the hotfix rollup that is mentioned in the following Microsoft Knowledge Base article:
KB2553708 - A hotfix rollup that improves Windows Vista and Windows Server 2008 compatibility with Advanced Format disks (http://support.microsoft.com/kb/2553708)
For Windows Server 2003: Install the hotfix that is mentioned in the following Microsoft Knowledge Base article:
KB981263 - Management servers or assigned agents unexpectedly appear as unavailable in the Operations Manager console in Windows Server 2003 or Windows Server 2008 (http://support.microsoft.com/kb/981263)
4. There is an Avg. Disk Sec/Transfer issue that returns a very large value that is incorrect. For more information, see the following articles, as appropriate for your operating system:
For Windows 2008 R2 or for Windows 7:
KB2470949 - The RegQueryValueEx function returns a very large incorrect value for the "Avg. Disk sec/Transfer" performance counter in Windows Server 2008 R2 or in Windows 7 (http://support.microsoft.com/kb/2470949)
For Windows Server 2008 or for Windows Vista:
KB2495300 - Invalid "Avg. Disk sec/Transfer" value returned by the RegQueryValueEx function in Windows Server 2008 or in Windows Vista(http://support.microsoft.com/kb/2495300)
5. You do not receive event notifications after you back up and then clear event logs in Windows Server 2008 or in Windows Vista. Therefore, OpsMgr is prevented from providing a warning for events after the event logs are cleared.
For Windows 2008 or for Windows Vista:
KB2458331 - You cannot receive event notifications after you back up and then clear event logs in Windows Server 2008 or in Windows Vista (http://support.microsoft.com/kb/2458331
Note This issue does not occur in Windows Server 2008 R2 or in Windows 7.
6. The "Win32_Service" WMI class leaks memory in Windows Server 2008 R2 and in Windows 7:
KB981314 - The "Win32_Service" WMI class leaks memory in Windows Server 2008 R2 and in Windows 7 (http://support.microsoft.com/kb/981314)
Note This issue is resolved in Windows Server 2008 R2 SP1 and in Windows 7 SP1.
7. A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows Server 2003:
KB933061 - A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows Server 2003 (http://support.microsoft.com/kb/933061
8. WSH binaries are overwritten by Windows File Protection after you install Windows Script 5.7 on a computer that is running Windows Server 2003 or Windows XP:
KB955360 - WSH binaries are overwritten by Windows File Protection after you install Windows Script 5.7 on a computer that is running Windows Server 2003 or Windows XP (http://support.microsoft.com/kb/955360)
For Operations Manager, this may be the cause of high CPU utilization.
9. A managed application has a high number of thread handles and event handles in the Microsoft .NET Framework 2.0:
KB968760 - A managed application has a high number of thread handles and of event handles in the Microsoft .NET Framework 2.0 (http://support.microsoft.com/kb/968760)
For Operations Manager this causes a high number of handles.
10. The CPU usage of an application or a service that uses MSXML 6.0 to handle XML requests reaches 100% in Windows Server 2008, Windows Vista, Windows XP Service Pack 3, or other systems that have MSXML 6.0 installed:
KB968967 - The CPU usage of an application or a service that uses MSXML 6.0 to handle XML requests reaches 100% in Windows Server 2008, Windows Vista, Windows XP Service Pack 3, or other systems that have MSXML 6.0 installed (http://support.microsoft.com/kb/968967)
For Operations Manager, this behavior causes high CPU usage for the Monitoringhost.exe process.
11. New AFD connections fail when software that uses TDI drivers is installed on a Windows Server 2008 or Windows Vista SP1 system that is running on a computer that has multiple processors:
KB961775 - New AFD connections fail when software that uses TDI drivers is installed on a Windows Server 2008 or Windows Vista SP1 system that is running on a computer that has multiple processors (http://support.microsoft.com/kb/961775)
12. FIX: You receive a "Provider Load Failure" error message or the Wmiprvse.exe process stops responding when you use a SQL Server WMI provider to obtain information about SQL Server 2005, SQL Server 2008, or SQL Server 2008 R2 services:
KB980142 - FIX: "Provider Load Failure" error message or the Wmiprvse.exe process stops responding when you use a SQL Server WMI provider to obtain information about SQL Server 2012, SQL Server 2005, SQL Server 2008, or SQL Server 2008 R2 services (http://support.microsoft.com/kb/980142)
13. Extended Protection for Authentication: This feature enhances the protection and handling of credentials when authenticating network connections by using Integrated Windows Authentication (IWA). In Operations Manager, there may be some errors doing a client push. In this case, a network trace would contain the following:
Server Error, (91) Invalid user identifier
For more information, view the following article in the Microsoft Knowledge Base:
KB968389 - Extended Protection for Authentication (http://support.microsoft.com/kb/968389)
14. KB982168 - Description of the rollup update for the .NET Framework 3.5 Service Pack 1 on Windows XP and on Windows Server 2003 (976765, 980773 and 976769): June 8, 2010 (http://support.microsoft.com/kb/982168)
15. KB982167 - Description of the rollup update for the .NET Framework 3.5 Service Pack 1 and the .NET Framework 2.0 Service Pack 2 on Windows XP and on Windows Server 2003 (976765 and 980773): June 8, 2010http://support.microsoft.com/kb/982167)
16. KB968936 - A rollup hotfix package for Windows Server 2008 Failover Clustering WMI provider (http://support.microsoft.com/kb/968936)
17. There is a memory leak in IIS when stress-testing our IIS discovery. This QFE is important for whoever uses OpsMgr with the IIS MP, and even more important when the APM feature is used in OpsMgr 2012. For more information, view the following article in the Microsoft Knowledge Base:
KB2618982 - FIX: Memory leak in Rhs.exe after you configure the IIS 7.5 W3SVC service in a Windows Server 2008 R2 SP1 failover cluster (http://support.microsoft.com/kb/2618982)
18. KB2547244 - The WMI service and the WMI providers stop responding when you use WMI performance classes to monitor performance on a computer that is running Windows 7 or Windows Server 2008 R2 (http://support.microsoft.com/kb/2547244)
19. KB2505348 - High CPU usage or a lengthy startup process occurs during WMI repository verification when a large WMI repository exists in Windows 7 or in Windows Server 2008 R2 (http://support.microsoft.com/kb/2505348)
20. KB 2617858 - Unexpectedly slow startup or logon process in Windows Server 2008 R2 or in Windows 7 (http://support.microsoft.com/kb/2617858)
21. KB2692929 - "0x80041001" error when the Win32_Environment WMI class is queried by multiple requestors in Windows 7 or in Windows Server 2008 R2 (http://support.microsoft.com/kb/2692929)
22. KB960718 - FIX: The host process of the application crashes when the CounterExists method or the Exists method is called on a multiprocessor computer in IIS 6.0 (http://support.microsoft.com/kb/960718)
23. KB973275 - Only the first character appears for some strings in the event messages when you query the DFS Replication event log on a computer that is running Windows Server 2008 (http://support.microsoft.com/kb/973275)
24. KB932370 - The number of physical hyperthreading-enabled processors or the number of physical multicore processors is incorrectly reported in Windows Server 2003 (http://support.microsoft.com/kb/932370)
25. KB2812950 - The MOMPerfSnapshotHelper.exe process crashes or experiences high CPU usage in Windows Server 2008 SP2 (http://support.microsoft.com/kb/2812950)
26. KB2484832 - FIX: ArgumentOutOfRangeException exception when you resize or scroll a window that has a DataGrid control in a .NET Framework 4.0-based WPF application (http://support.microsoft.com/kb/2484832)
27. Windows Management Framework 3.0 - http://www.microsoft.com/en-us/download/details.aspx?id=34595
28. KB2159286 - FIX: The Remote Registry service crashes when an application tries to retrieve performance counter data from an instance of SQL Server on another computer (http://support.microsoft.com/kb/2159286).
2. For System Center 2012 without SP1 the latest UR is UR3 http://support.microsoft.com/kb/2756127
3. All agents, management servers, and gateways should be running the latest version of the JET EDB hotfix for Windows.
For Windows 2008 R2 and for Windows 7: The latest version of the JET EDB hotfix for Windows is included in Service Pack 1 (SP) for these operating systems.
For Windows 2008 and for Windows Vista:Install the hotfix rollup that is mentioned in the following Microsoft Knowledge Base article:
KB2553708 - A hotfix rollup that improves Windows Vista and Windows Server 2008 compatibility with Advanced Format disks (http://support.microsoft.com/kb/2553708)
For Windows Server 2003: Install the hotfix that is mentioned in the following Microsoft Knowledge Base article:
KB981263 - Management servers or assigned agents unexpectedly appear as unavailable in the Operations Manager console in Windows Server 2003 or Windows Server 2008 (http://support.microsoft.com/kb/981263)
4. There is an Avg. Disk Sec/Transfer issue that returns a very large value that is incorrect. For more information, see the following articles, as appropriate for your operating system:
For Windows 2008 R2 or for Windows 7:
KB2470949 - The RegQueryValueEx function returns a very large incorrect value for the "Avg. Disk sec/Transfer" performance counter in Windows Server 2008 R2 or in Windows 7 (http://support.microsoft.com/kb/2470949)
For Windows Server 2008 or for Windows Vista:
KB2495300 - Invalid "Avg. Disk sec/Transfer" value returned by the RegQueryValueEx function in Windows Server 2008 or in Windows Vista(http://support.microsoft.com/kb/2495300)
5. You do not receive event notifications after you back up and then clear event logs in Windows Server 2008 or in Windows Vista. Therefore, OpsMgr is prevented from providing a warning for events after the event logs are cleared.
For Windows 2008 or for Windows Vista:
KB2458331 - You cannot receive event notifications after you back up and then clear event logs in Windows Server 2008 or in Windows Vista (http://support.microsoft.com/kb/2458331
Note This issue does not occur in Windows Server 2008 R2 or in Windows 7.
6. The "Win32_Service" WMI class leaks memory in Windows Server 2008 R2 and in Windows 7:
KB981314 - The "Win32_Service" WMI class leaks memory in Windows Server 2008 R2 and in Windows 7 (http://support.microsoft.com/kb/981314)
Note This issue is resolved in Windows Server 2008 R2 SP1 and in Windows 7 SP1.
7. A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows Server 2003:
KB933061 - A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows Server 2003 (http://support.microsoft.com/kb/933061
8. WSH binaries are overwritten by Windows File Protection after you install Windows Script 5.7 on a computer that is running Windows Server 2003 or Windows XP:
KB955360 - WSH binaries are overwritten by Windows File Protection after you install Windows Script 5.7 on a computer that is running Windows Server 2003 or Windows XP (http://support.microsoft.com/kb/955360)
For Operations Manager, this may be the cause of high CPU utilization.
9. A managed application has a high number of thread handles and event handles in the Microsoft .NET Framework 2.0:
KB968760 - A managed application has a high number of thread handles and of event handles in the Microsoft .NET Framework 2.0 (http://support.microsoft.com/kb/968760)
For Operations Manager this causes a high number of handles.
10. The CPU usage of an application or a service that uses MSXML 6.0 to handle XML requests reaches 100% in Windows Server 2008, Windows Vista, Windows XP Service Pack 3, or other systems that have MSXML 6.0 installed:
KB968967 - The CPU usage of an application or a service that uses MSXML 6.0 to handle XML requests reaches 100% in Windows Server 2008, Windows Vista, Windows XP Service Pack 3, or other systems that have MSXML 6.0 installed (http://support.microsoft.com/kb/968967)
For Operations Manager, this behavior causes high CPU usage for the Monitoringhost.exe process.
11. New AFD connections fail when software that uses TDI drivers is installed on a Windows Server 2008 or Windows Vista SP1 system that is running on a computer that has multiple processors:
KB961775 - New AFD connections fail when software that uses TDI drivers is installed on a Windows Server 2008 or Windows Vista SP1 system that is running on a computer that has multiple processors (http://support.microsoft.com/kb/961775)
12. FIX: You receive a "Provider Load Failure" error message or the Wmiprvse.exe process stops responding when you use a SQL Server WMI provider to obtain information about SQL Server 2005, SQL Server 2008, or SQL Server 2008 R2 services:
KB980142 - FIX: "Provider Load Failure" error message or the Wmiprvse.exe process stops responding when you use a SQL Server WMI provider to obtain information about SQL Server 2012, SQL Server 2005, SQL Server 2008, or SQL Server 2008 R2 services (http://support.microsoft.com/kb/980142)
13. Extended Protection for Authentication: This feature enhances the protection and handling of credentials when authenticating network connections by using Integrated Windows Authentication (IWA). In Operations Manager, there may be some errors doing a client push. In this case, a network trace would contain the following:
Server Error, (91) Invalid user identifier
For more information, view the following article in the Microsoft Knowledge Base:
KB968389 - Extended Protection for Authentication (http://support.microsoft.com/kb/968389)
14. KB982168 - Description of the rollup update for the .NET Framework 3.5 Service Pack 1 on Windows XP and on Windows Server 2003 (976765, 980773 and 976769): June 8, 2010 (http://support.microsoft.com/kb/982168)
15. KB982167 - Description of the rollup update for the .NET Framework 3.5 Service Pack 1 and the .NET Framework 2.0 Service Pack 2 on Windows XP and on Windows Server 2003 (976765 and 980773): June 8, 2010http://support.microsoft.com/kb/982167)
16. KB968936 - A rollup hotfix package for Windows Server 2008 Failover Clustering WMI provider (http://support.microsoft.com/kb/968936)
17. There is a memory leak in IIS when stress-testing our IIS discovery. This QFE is important for whoever uses OpsMgr with the IIS MP, and even more important when the APM feature is used in OpsMgr 2012. For more information, view the following article in the Microsoft Knowledge Base:
KB2618982 - FIX: Memory leak in Rhs.exe after you configure the IIS 7.5 W3SVC service in a Windows Server 2008 R2 SP1 failover cluster (http://support.microsoft.com/kb/2618982)
18. KB2547244 - The WMI service and the WMI providers stop responding when you use WMI performance classes to monitor performance on a computer that is running Windows 7 or Windows Server 2008 R2 (http://support.microsoft.com/kb/2547244)
19. KB2505348 - High CPU usage or a lengthy startup process occurs during WMI repository verification when a large WMI repository exists in Windows 7 or in Windows Server 2008 R2 (http://support.microsoft.com/kb/2505348)
20. KB 2617858 - Unexpectedly slow startup or logon process in Windows Server 2008 R2 or in Windows 7 (http://support.microsoft.com/kb/2617858)
21. KB2692929 - "0x80041001" error when the Win32_Environment WMI class is queried by multiple requestors in Windows 7 or in Windows Server 2008 R2 (http://support.microsoft.com/kb/2692929)
22. KB960718 - FIX: The host process of the application crashes when the CounterExists method or the Exists method is called on a multiprocessor computer in IIS 6.0 (http://support.microsoft.com/kb/960718)
23. KB973275 - Only the first character appears for some strings in the event messages when you query the DFS Replication event log on a computer that is running Windows Server 2008 (http://support.microsoft.com/kb/973275)
24. KB932370 - The number of physical hyperthreading-enabled processors or the number of physical multicore processors is incorrectly reported in Windows Server 2003 (http://support.microsoft.com/kb/932370)
25. KB2812950 - The MOMPerfSnapshotHelper.exe process crashes or experiences high CPU usage in Windows Server 2008 SP2 (http://support.microsoft.com/kb/2812950)
26. KB2484832 - FIX: ArgumentOutOfRangeException exception when you resize or scroll a window that has a DataGrid control in a .NET Framework 4.0-based WPF application (http://support.microsoft.com/kb/2484832)
27. Windows Management Framework 3.0 - http://www.microsoft.com/en-us/download/details.aspx?id=34595
28. KB2159286 - FIX: The Remote Registry service crashes when an application tries to retrieve performance counter data from an instance of SQL Server on another computer (http://support.microsoft.com/kb/2159286).
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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
This posting is provided "AS IS" with no warranties.
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